Privacy Policy

Effective Date: February 21, 2026

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Gloss Masters Michigan (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.

This Policy is intended to comply with applicable United States federal laws and the laws of the State of Michigan, including the Michigan Consumer Protection Act (MCL 445.901 et seq.).

By using our website or services, you agree to the practices described in this Policy.

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1. Information We Collect

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A. Information You Voluntarily Provide

We may collect personal information when you:

• Submit a consultation request

• Contact us by phone, email, or website form

• Book services

• Provide reviews or testimonials

This information may include:

• Full name

• Phone number

• Email address

• Vehicle or vessel details

• Service history

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B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Website usage data

• Access times

This information is used to improve website performance and security.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide consultations

• Deliver paint correction and ceramic coating services

• Process payments

• Maintain customer records

• Improve website functionality

• Send service updates or promotional communications (where permitted by law)

If marketing messages are sent via email or SMS, they will comply with:

• The CAN-SPAM Act

• The Telephone Consumer Protection Act (TCPA), where applicable

You may opt out of marketing communications at any time.

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3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience

• Analyze website traffic

• Improve website performance

You may disable cookies in your browser settings, though some features may not function properly.

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4. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose information:

• To trusted service providers who assist in operating our website or processing payments

• To comply with legal obligations

• To protect our legal rights

• To prevent fraud or unlawful activity

All third-party service providers are required to safeguard your information.

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5. Compliance With Laws & Legal Requests

Gloss Masters Michigan may disclose personal information when required by law or in response to valid legal processes, including:

• Subpoenas

• Court orders

• Search warrants

• Government investigations

• Law enforcement requests

Unless legally prohibited, we may attempt to notify you of such disclosures.

Any disclosure will be limited to what is legally required.

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6. Data Security

Gloss Masters Michigan takes the security of your personal information seriously.

Our website is hosted on the Wix platform, which provides built-in security features including:

• SSL encryption (secure HTTPS connection)

• Secure cloud hosting infrastructure

• Firewall and DDoS protection

• Continuous security monitoring

All information submitted through our website forms is encrypted during transmission and stored securely within our website management system.

If payments are processed online, they are handled through PCI-compliant payment processors that use industry-standard encryption to protect your financial information.

We also limit access to customer information to authorized personnel only and use reasonable safeguards to prevent unauthorized access, misuse, or disclosure.

While no online system can guarantee absolute security, we take reasonable steps to protect your information and maintain a secure website environment.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or electronic storage method can be guaranteed to be 100% secure.

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7. Michigan Consumer Rights

While Michigan does not currently have a comprehensive consumer data privacy statute equivalent to California’s CCPA, consumers have rights under:

• The Michigan Consumer Protection Act

• Federal consumer protection laws

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8. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services

• Maintain business and tax records

• Comply with legal obligations

• Resolve disputes

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9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

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11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised Effective Date.

Continued use of our website or services constitutes acceptance of any updates.

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12. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Gloss Masters Michigan
Website: https://glossmastersmi.com
Email: jeffrey@glossmastersmi.com
Phone: (517) 416-1214